How to Claim Scratchcard Wins

If you’ve won on a scratchcard, all that remains is to claim your scratchcard winnings!

One of the biggest issues we see from players over and over again, is that they forget about winning scratchcards, and don’t cash them in in time.

If you’ve visited out scratchcards closure dates page, you can view the closure date of any scratchcard, as well as the final day you can claim a prize.

Usually, there is a 90 day period from the closure date, to the last date you can claim a prize.

This was recently increased to 180 days due to Corona Virus, but is currently back at 90 days.

Claiming scratchcards in store

If you have a winning scratchcard, you should keep it safe, and sign the back of the scratchcard.

Any winnings – up to and including – €100 can be claimed at any store that sells National Lottery games.

These stores may pay up to €2,500 at their discretion, but they are not required to.

If you have won a prize up to or including €15,000, you may claim your prize from a Prize Claim Centre.

The full list of Prize Claim Centres is shown below:

Office	Address	Address	Phone
Carlow	Burrin Street	Carlow	059-9131783/ 7057000
Cavan	Market Square	Cavan	049-4331331/ 7057000
Ennis	Bank Place	Clare	065-6866540/ 7057000
Cork	Oliver Plunkett St	Cork	021-4851042/ 7057000
Mallow	35 Bank Place	Cork	022-21379/ 7057000
Clonakilty	Bridge Street	Cork	023-8833411/ 7057000
Letterkenny	55 Main Street	Donegal	074-9122287/ 7057000
GPO	O'Connell Street Lr	Dublin	01 7057000
Dun Laoghaire	100 Georges St Uppr	Dublin	01-2300140/ 7057000
Ballinasloe	Saint Michael's Sq	Galway	090-9642166/ 7057000
Galway	Eglinton Street	Galway	091-563768/ 7057000
Killarney	New Street	Kerry	064-31461/ 7057000
Tralee	Edward Street	Kerry	066-7121012/ 7057000
Naas	South Main St	Kildare	045-866101/ 7057000
Kilkenny	73 High Street	Kilkenny	056-7762327/ 7057000
Portlaoise	JFL Avenue	Laois	057-8661507/ 7057000
Limerick	Cecil Street	Limerick	061212055/ 7057000
Longford	3 Main Street	Longford	043-45051/ 7057000
Drogheda	32 West Street	Louth	041-9838157/ 7057000
Dundalk	95 Clanbrassil Street	Louth	042-9325200/ 7057000
Ballina	Casement Street	Mayo	096-21798/ 7057000
Castlebar	Hopkins Road	Mayo	094-9021020/ 7057000
Navan	Kennedy Road	Meath	046-9028383/ 7057000
Monaghan	Mill Street	Monaghan	047-82286/ 7057000
Tullamore	Bridge Street	Offaly	057-9341487/ 7057000
Roscommon	The Square	Roscommon	090-6626148/ 7057000
Sligo	Wine Street	Sligo	071-9159273/ 7057000
Clonmel	Emmet Street	Tipperary	052-22486/ 7057000
Nenagh	Ashe Road	Tipperary	067-31900/ 7057000
Thurles	58 Liberty Square	Tipperary	050-421258/ 7057000
Tipperary	Davis Street	Tipperary	062-51190/ 7057000
Waterford	Custom House Quay	Waterford	051-317312/ 7057000
Athlone	Barrack Street	Westmeath	040-232416/ 7057000
Mullingar	18 Dominick Street	Westmeath	044-9348360/ 7057000
Enniscorthy	Mill Park Road	Wexford	053-9233565/ 7057000
Gorey	The Avenue	Wexford	053-9421381/ 7057000
Wexford	Anne Street	Wexford	053-9122587/ 7057000

Claiming scratchcard winnings in the post

If players cannot claim a prize from a Prize Claim Centre, then they can also send the following address:

The National Lottery, Abbey Street Lower, Dublin 1

All scratchcards must be signed on the reverse of the scratchcard, with the claimant’s name and address.

Do note, that additional ID in the form of photo ID may be required for prizes to be paid out.

When sending scratchcards in the post – particularly of high value – make sure to take a photocopy of the original scratchcard and with tracked postage.

Claiming scratchcard prizes over €15,000

The only way to claim scratchcard prizes in excess of €15,000 are in person at Lottery HQ – and the address mentioned above.

The following steps should be taken if you are lucky enough to be the big winner:

1. Sign the back of the winning ticket.
2. Put the ticket in a safe place.
3. Contact the National Lottery as soon as possible.

Winners above €15,000 cannot be sent in the post, and only claimed in person.

Contact National Lottery

If for any reason, you do not understand the above rules, or need to speak to somebody in person, you can contact National Lottery on the following number – 1800 666 222.

(lines open Monday to Friday, 9.15am – 5.30pm)

Relevant news